HHA Electronic Visit Verification (EVV)

Clock in/out #: (866) 675 0278 in English

New caregiver will get ID and app assigned by HR.

You have an OPTION to use an APP if you have a smart phone. Please download HHA APP for easier EVV Clock-in. Contact our office for USERID or a FOB Device that will let you use your own cell phone.

HHA SOFTWARE DOWNLOAD FOR ANDROID PHONES - CLICK HERE

HHA SOFTWARE DOWNLOAD FOR IPHONE - CLICK HERE

Login and Logout Instructions

New HHA Call In number is (866) 675 0278

You must be calling from the number associated with your client

When prompted, indicated whether you are logging IN or logging OUT.

For Clock In: Press “1” and Enter your Assignment ID

For Clock Out: Press “2” and Enter your Assignment ID. When Clocking OUT you will need to Enter DUTY ID #, which is a 3-digit number. You will need to enter 5 duties, after you enter all of them, press “000” and this will end your Clock OUT.

Confirm the entry. Note: If you enter your Assignment ID incorrectly, the system prompts you to reenter your credentials. If you fail to enter your Assignment ID after several attempts, the system stops you from placing an EVV and you must contact your manager.

If the EVV is placed successfully, then the following automated message is heard: “Your call has been successfully registered”

*PLEASE SET UP A REMINDER FOR YOURSELF TO CLOCK IN AND CLOCK OUT*

*IT IS ESSENTIAL THAT YOU FOLLOW THESE INSTRUCTIONS SO THAT YOUR TIMESHEETS ARE PROCESSED PROPERLY AND IN A TIMELY MANNER*