Privacy Policy

Effective Date: May 21, 2026

Welcome to Pittsburgh Home Care, LLC (“Pittsburgh Home Care,” “we,” “our,” or “us”). We are committed to protecting the privacy and confidentiality of our clients, caregivers, employees, website visitors, and all individuals who interact with our services.

This Privacy Policy explains how we collect, use, protect, and disclose your information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Address
  • Phone number
  • Email address
  • Date of birth
  • Emergency contact information
  • Insurance or healthcare-related information
  • Employment application information
  • Payroll and timesheet information

Website Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of access
  • Cookies and analytics data

2. How We Use Your Information

We use collected information to:

  • Provide home care services
  • Respond to inquiries and requests
  • Schedule services and visits
  • Process payroll and employment records
  • Improve our website and customer experience
  • Communicate important updates
  • Maintain compliance with federal and Pennsylvania regulations
  • Protect against fraud or unauthorized activity

3. HIPAA & Confidentiality

Pittsburgh Home Care, LLC respects the confidentiality of all client health information. We maintain safeguards designed to protect personal and medical information in accordance with applicable privacy laws and healthcare regulations.

We do not sell, rent, or trade personal health information to third parties.

4. Information Sharing

We may share information only when necessary with:

  • Authorized employees and caregivers
  • Healthcare providers involved in care coordination
  • Payroll or business service providers
  • Government agencies when legally required
  • Emergency responders when necessary for safety

All third parties are expected to maintain confidentiality and security standards.

5. Data Security

We implement administrative, technical, and physical safeguards to help protect your information from unauthorized access, disclosure, or misuse.

However, no online transmission or electronic storage system can be guaranteed 100% secure.

6. Cookies & Analytics

Our website may use cookies and analytics tools to improve website performance and user experience. You may disable cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

8. Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of information when permitted by law
  • Opt out of certain communications

To make a request, please contact us using the information below.

9. Children’s Privacy

Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from children without appropriate consent.

10. Updates to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with the revised effective date.

11. Contact Information

Pittsburgh Home Care, LLC

Website: http://www.pghhomecare.com
Phone: (412) 254-2586
Fax: (412) 226-6252
Email: contact@pghhomecare.com